Product Details
★Regarding Shipping
: Due to the large number of product models and high daily shipment volume, some products and new products may have insufficient stock, requiring delays in preparation time. Customers are requested to understand and place orders in advance according to the actual situation to avoid delivery delays. For bulk orders, please contact customer service in advance.
★Product Pricing:
1. Products have been quoted at factory prices, generally based on the prices listed on the Alibaba website. All prices are factory prices and do not include shipping costs or other expenses. All payments are settled in RMB (unit: yuan).
2. Due to fluctuating toy material prices, please inquire about prices with customer service via Wangwang before placing an order.
★Shipping Information
: 1. Regarding express delivery: If you choose express shipping, please contact us to confirm your chosen courier. After payment of the goods and shipping costs together, we will ship within 48 hours as soon as possible. We will contact you in advance if there are any special circumstances.
2. Regarding logistics: Freight charges are generally payable upon delivery, and goods must be picked up at the freight station. Shipping logistics can be provided by the customer (please provide the Chenghai freight company's phone number), or we can choose a suitable option for you! (Note: We can only estimate the shipping cost for buyers; the actual cost will be based on the amount at the time of pickup. We can control the shipping time, but we cannot guarantee the arrival time at the freight station. Please understand, thank you!)
★ Receiving Standards
1. When picking up the goods, buyers should carefully inspect them in front of the logistics company personnel. If the outer box is found to be severely deformed, damaged, or has obvious signs of being opened, please open the package and check the contents on the spot. If any discrepancies are found, you must negotiate a settlement with the logistics company on the spot. If the issue cannot be resolved, please do not take the goods away and contact us at the freight station for further negotiation; otherwise, signing for the goods will be considered as acceptance without objection.
★ After-Sales Service
1. We generally do not accept returns. Products with factory quality problems can be exchanged through negotiation, but the resulting transportation costs must be borne by the buyer. After receiving the returned product, we will send the replacement with the customer's next order. You must reach an agreement with customer service before sending the returned product!
2. Due to the special nature of toys, they cannot be compared with household appliances. Therefore, all toys sold by our company are not covered by the "three guarantees" policy. We are not responsible for any problems arising after use. While we will assist in resolving these issues to the best of our ability, all related costs will be borne by the customer.
3. The following conditions do not qualify for return or exchange: damaged or incomplete packaging, missing accessories or related materials, unauthorized repair or modification, improper use or storage, or goods exceeding the after-sales service period.
★Disclaimer
1. All our sold products undergo strict quality inspection by our inspectors. However, due to various uncertainties, our factory can only guarantee that 97%-98% of the products will be problem-free upon arrival; 2%-3% falls within the scope of exemption from liability.
2. All dimensions are measured manually; a 1-2CM error is normal. All pictures are real shots uploaded; due to lighting, different monitors, etc., there may be some color difference. Please understand.
3. All goods shipped by our company are brand new. We will check the product packaging to ensure it is intact, clean, and the outer box is sturdy before shipment. However, during transportation, especially to long-distance cities, some products may suffer damage (such as minor scratches from impacts, or slight deformation of some color boxes). Transportation is handled by a third-party logistics company, which is beyond our control. We will not be responsible for damage caused by transportation. Transportation time is affected by many factors such as weather, vehicle availability, and traffic conditions, and these are not grounds for return.
4. Some buyers may find that our toys are poorly made, have flaws, are made of inferior materials, or are not as expected after receiving the goods. However, these are not considered quality issues. We apologize to overly picky buyers. Please consider and carefully review the product information before purchasing. If you have any questions, please consult us.
Please read the above terms carefully. They are effective from the time of ordering. If you have any objections, please confirm with our staff before ordering.
Imported as a draft. Please verify product details, variants and selling price before publishing.